Protea Hotel Fire & Ice
4-star urban hotel in Tamboerskloof offering South African-inspired rooms, lively dining, an outdoor pool, fitness centre, spa services and convenient access to central Cape Town attractions.
Google Rating
4.3 ★
Hotel Type
4-Star Hotel
Neighbourhood
Tamboerskloof
Number of Rooms
201 Rooms
Starting Price
From ±R1,600
Why Stay at Protea Hotel Fire & Ice?
Protea Hotel Fire & Ice! Cape Town combines a central Tamboerskloof location with a lively hotel atmosphere, on-site dining, an outdoor pool, fitness centre and spa services. It is particularly useful for travellers wanting easy access to Kloof Street, Bree Street, Long Street and the wider City Bowl while remaining within a short drive of Table Mountain, the V&A Waterfront and Camps Bay.
The accommodation range is broader than a typical city hotel, with compact guest rooms alongside larger rooms, Table Mountain view options, balcony rooms and spacious bi-level lofts.
About Protea Hotel Fire & Ice
Protea Hotel Fire & Ice! Cape Town is a 4-star Protea Hotels by Marriott property on New Church Street in Tamboerskloof. The hotel combines contemporary South African-inspired design with a social, entertainment-oriented atmosphere and a location close to Kloof Street, Bree Street and Long Street. The property has 201 rooms and offers several room configurations, including larger guest rooms, Table Mountain view rooms, a balcony option and one- and two-bedroom bi-level lofts.
Facilities include Hustle & Flow Restaurant, an outdoor pool, complimentary fitness centre, Relax Spa, meeting and event facilities, concierge services, complimentary Wi-Fi and on-site parking. Its central location makes it practical for leisure travellers, couples, business guests and visitors who want restaurants, nightlife and city attractions close by.
The Protea Hotel Fire & Ice Experience
The experience is urban, social and centrally located, rather than secluded or resort-focused. Guests are within easy reach of the dining and nightlife around Kloof Street, Bree Street and Long Street, while the hotel itself provides enough facilities for guests who want to spend some downtime on-site.
The outdoor pool, restaurant/bar, fitness centre and in-room spa services create a convenient balance between exploring Cape Town and relaxing at the hotel. The larger bi-level lofts provide a substantially different experience from the standard rooms and are particularly suited to guests who value additional living and dining space.
What Makes This Property Special?
South African-Inspired Design – The hotel’s interiors draw on South African influences, creating a contemporary setting with a distinctly local character.
Table Mountain Views – Selected rooms offer views towards Table Mountain, giving guests a memorable Cape Town backdrop from the hotel.
Signature Milkshakes – The property is known for its indulgent milkshakes at Hustle & Flow, adding a playful signature to its dining experience.
Bi-Level Loft Accommodation – The two-storey lofts provide substantially more space than the standard rooms, with separate living and dining areas and layouts suited to longer stays or guests wanting additional space.
Lively Urban Atmosphere – The hotel combines accommodation, dining, cocktails, leisure facilities and social spaces in a vibrant setting close to Kloof, Bree and Long Streets.
Pool & Wellness Facilities – An outdoor pool, 24-hour fitness centre and Relax Spa give guests options to unwind or maintain their routine without leaving the property.
Central City Bowl Location – Set in Tamboerskloof, the hotel provides convenient access to Cape Town’s central attractions, restaurants, nightlife and cultural experiences.
Accommodation Profile
- Accommodation Type: Hotel
- Property Style:Contemporary | Lifestyle | Urban
- Luxury Level: Upper Mid-range
- Company Group: Protea Hotels by Marriott
- Property History: The property has 201 rooms. Public third-party sources give conflicting opening/construction dates, so the opening year is not currently treated as confirmed. A third-party property source lists construction in 2006 and renovation in 2014, while another booking source lists an opening date of 2014.
Email Address
Phone Number
Social Media
Google Rating
Ideal For
Business travellers | Couples | Families | Leisure travellers | Solo travellers | Urban explorers
Best Used As
Business Trip | City Break | Central Cape Town Base | Couples Escape | Family Holiday | Weekend Escape
Recommended Stay Length
2–4 nights
Good to Know Before Choosing
The hotel is well positioned for restaurants, nightlife and central Cape Town attractions, but it is an urban hotel rather than a quiet resort. Kloof Street, Bree Street and Long Street are close by, making the surrounding area convenient for dining and evening entertainment.
Standard rooms are relatively compact at 19 m², while larger rooms provide 22 m² and the bi-level lofts provide considerably more living space at 79–85 m². Guests wanting mountain views should select a designated Table Mountain view room rather than assuming every room has the same outlook.
On-site parking is available for R120 per day, and parking height restrictions apply. Spa treatments require appointments.
Cape Town 101 Insider Guide
Walk towards Kloof Street and Bree Street for restaurants, cafés and bars rather than automatically travelling into the Waterfront.
Ask for a Table Mountain view room if the mountain view is important to your stay.
The outdoor pool is best treated as a hotel leisure facility rather than a replacement for Cape Town’s beaches.
For evening dining and nightlife, the surrounding Kloof Street, Bree Street and Long Street areas are convenient, but use ride-hailing when preferred after dark.
If you are staying for several nights or travelling with family/friends, compare the 79 m² and 85 m² bi-level lofts against booking multiple standard rooms.
Table Mountain weather can change quickly, so avoid relying on a specific mountain or pool experience without checking conditions on the day.
Additional Information
The hotel has five event rooms with 625 m² of total event space and a largest listed capacity of 200 guests. Meeting spaces include Launch Pad, Jump Start, Shark Tank, Springboard and Private Dining.
The hotel also provides concierge services, luggage storage, tour desk services, express check-in/check-out and meeting/event facilities.
Guest Information
Check-in: 14:00
Check-out: 11:00
Early Check-in: Subject to availability
Late Check-out: Subject to availability
Minimum Stay: Varies by rate and booking conditions
Reservation Required: Recommended
Cribs: Available subject to availability
Extra Beds: Not available
Pets: Not permitted
Reservation & Stay Policies
Booking: Advance reservation recommended, particularly during busy periods.
Cancellation: Cancellation and prepayment conditions vary according to accommodation type and selected rate.
Minimum Stay: Varies by rate and booking conditions.
Payment: Credit and debit cards accepted; payment conditions vary by booking.
Important: Special requests are subject to availability and may incur additional charges. Government-issued identification and a payment card or deposit may be required for incidental charges.
Additional Policies:
Pets: Not permitted
Children: Children of all ages are welcome. Children aged 17 and above are charged as adults.
Accessibility: Accessible rooms and accessible public facilities are available.
Rates & Booking
From ±R1,590 / night
Typical range: R1,590 – R4,500+
Seasonal Pricing
Rates vary by season, room type, demand and booking dates. Recent Google Hotels results displayed rates from around R1,590 for a standard king room, with larger/view rooms and lofts reaching approximately R4,000+ on some dates
Available Packages
No specific current official accommodation package was identified during this research.
Current Offer Highlights: Standard accommodation rates, breakfast-inclusive options and Marriott Bonvoy member/direct-booking benefits are available depending on booking conditions.
Guest Room
1 King – Compact standard accommodation with a king bed, desk, shower, air conditioning and complimentary Wi-Fid
🛏️King Bed · 👥 Sleeps 2 · 📐 19 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
💇 Hair Dryer
🔐 In-Room Safe
📞 Telephone
🚿 Shower
📶 Wi-Fi
🖥️ Work Desk
Larger Guest Room
1 King – Provides additional floor space while retaining the practical layout and amenities of the standard king room.
🛏️ King Bed · 👥 Sleeps 2 · 📐 22 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
💇 Hair Dryer
🔐 In-Room Safe
📞 Telephone
🚿 Shower
📶 Wi-Fi
🖥️ Work Desk
Larger Guest Room
1 King, Table Mountain View – A larger king room specifically offering a Table Mountain view.
🛏️ King Bed · 👥 Sleeps 2 · 📐 22 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
🖥️ Desk
💇 Hair Dryer
🔐 Safe
🚿 Shower
🌄 Table Mountain View
📞 Telephone
📶 Wi-Fi
Larger Guest Room
2 Twin, Table Mountain View – A larger twin room with two separate twin beds and a Table Mountain view.
🛏️ 2 Twin Beds · 👥 Sleeps 2 · 📐 22 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
💇 Hair Dryer
🔐 In-Room Safe
🌄 Table Mountain View
📞 Telephone
🚿 Shower
📶 Wi-Fi
🖥️ Work Desk
Larger Guest Room
1 King, Balcony – A larger king room with a private balcony, providing additional outdoor space.
🛏️ King Bed · 👥 Sleeps 2 · 📐 22 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
🖥️ Work Desk
💇 Hair Dryer
🔐 In-Room Safe
📞 Telephone
📶 Wi-Fi
🚿 Shower
🌿 Private Balcony
1 Bedroom Bi-level Loft
Spacious two-level accommodation with a king bed, separate living and dining areas, mini fridge, microwave and 79 m² of space.
🛏️ King Bed · 👥 Sleeps 2 · 📐 79 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
🍴 Crockery & Cutlery
💇 Hair Dryer
🔐 In-Room Safe
📡 Microwave
🧊 Mini Fridge
📞 Telephone
🚿 Shower
🛋️ Separate Living Room
🍽️ Separate Dining Room
📶 Wi-Fi
🖥️ Work Desk
2 Bedroom Bi-level Loft
Large two-bedroom bi-level accommodation with one king bedroom, one twin bedroom, two bathrooms, separate living area and kitchenette facilities.
🛏️ King Bed + 2 Twin Beds · 👥 Sleeps 4 · 📐 85 m²
Features
❄️ Air Conditioning
📺 Cable/Satellite TV
☕ Coffee & Tea
💧 Complimentary Water
🍴 Crockery & Cutlery
🍽️ Dining Area
💇 Hair Dryer
🔐 In-Room Safe
📡 Microwave
🧊 Mini Fridge
📞 Telephone
🛋️ Separate Living Room
🚿 Shower
🛁 Two Bathrooms
📶 Wi-Fi
🖥️ Work Desk
Rooms & Suites at Protea Hotel Fire & Ice
The current publicly listed room inventory ranges from compact 19 m² guest rooms to 22 m² larger rooms and substantially larger one- and two-bedroom bi-level lofts measuring 79 m² and 85 m², respectively.
Guests prioritising value and a straightforward city stay can consider the standard 19 m² room. Guests wanting additional space can move into a Larger Guest Room, while Table Mountain view and balcony categories add specific location/view benefits. The bi-level lofts are the property’s main space-focused option, with separate living/dining areas and kitchenette facilities.
Which Room Should I Choose?
- Guest Room:1 King: Couples · Solo travellers · Short city stays · Business travellers
- Larger Guest Room: 1 King: Couples · Leisure stays · Guests wanting additional room
- Larger Guest Room: Table Mountain View: Couples · First-time Cape Town visitors · Guests prioritising views
- Larger Guest Room: 2 Twin, Table Mountain View: Friends · Colleagues · Shared accommodation
- Larger Guest Room, Balcony: Couples · Guests wanting private outdoor space
- 1 Bedroom Bi-level Loft: Couples · Longer stays · Guests wanting separate living space
- 2 Bedroom Bi-level Loft: Families · Friends travelling together · Longer stays · Small groups
Dining at Protea Hotel Fire & Ice
Hustle & Flow Restaurant
Cuisine: International
Dietary Options: Vegetarian options | Special diet meals on request
Meals: Breakfast | Lunch | Dinner | Cocktail hour
Opening Hours: Daily | 06h30–22h00
Price Level: RRR
Reservations: Recommended for busy periods
Family Friendly: Yes
On-Site & Hotel Experiences
Hustle & Flow Dining
Enjoy casual international dining, burgers, comfort food, gourmet milkshakes and cocktails.
On-site · Dining · Restaurant & Bar
Relax Spa
In-room spa services including massages, body treatments, facials, manicures, pedicures and waxing.
On-site · Wellness · Appointment required
Outdoor Pool
Heated outdoor pool with pool towels and loungers.
On-site · Leisure · Open 06h00–21h00
Hotel Fitness Centre
Complimentary fitness centre with cardio equipment, free weights, treadmills and strength equipment.
On-site · Fitness · Open 24 hours
Nearby Attractions
Airport Shuttle
Relax Spa
Hustle & Flow Restaurant
Fitness Centre
Free Wi-Fi
Concierge Service
On-Site Parking
Meeting & Event Facilities
24-Hour Reception
Wheelchair Access
Hotel Facilities & Services
24-hour front desk
Express check-in/check-out
Luggage storage
Wake-up service
Daily housekeeping
Laundry service
Dry cleaning
Taxi / transport assistance
Airport shuttle
Concierge service
Dry cleaning
Ironing service
Babysitting service
Meeting facilities
Event facilities
Room service
Facilities & Services
Restaurant
Bar & lounge
Breakfast
Lunch
Dinner
Cocktails
Milkshakes
Kids' meals
Kids' buffet
Room breakfast
Room service
Special diets
Dining & Food
Accessible parking
Accessible entrance
Accessible pool
Accessible fitness
Accessible restaurants
Accessible routes
Accessible meeting spaces
Mobility rooms
Roll-in shower
Grab rails
Accessible vanity
Wheelchair-height toilet
Accessible key access
Elevator
Accessibility
Hotel Services
24-hour front desk
Concierge service
Luggage storage
Tour desk
Daily housekeeping
Laundry service
Dry cleaning
Ironing service
Wake-up service
Express check-in/out
Babysitting service
Meeting facilities
Event facilities
Airport shuttle
Room service
Elevator
Food & Drink
Restaurant
Bar & lounge
Breakfast
Lunch
Dinner
Cocktails
Milkshakes
Kids’ meals
Kids’ buffet
Room breakfast
Special diets
Accessibility
Accessible parking
Accessible entrance
Accessible pool
Accessible fitness
Accessible restaurants
Accessible meeting spaces
Accessible routes
Mobility rooms
Roll-in shower
Grab rails
Accessible vanity
Wheelchair-height toilet
Elevator
Accessible key access
Room Features
Air conditioning
Cable/satellite TV
Coffee/tea maker
Complimentary Wi-Fi
Desk
Flat-screen TV
Hairdryer
In-room safe
Private bathroom
Shower
Toiletries
Telephone
Room Features
Air conditioning
Cable/satellite TV
Coffee/tea maker
Complimentary Wi-Fi
Desk
Hairdryer
In-room safe
Private bathroom
Shower
Telephone
Toiletries
Flat-screen TV
Connectivity & Practical
24-hour reception
ATM / cash machine on site
Airport shuttle
Concierge service
Elevator
English & Afrikaans & Xhosa
Free Wi-Fi
Invoice provided
Tour desk
On-site parking
Credit cards accepted
Connectivity & Practical
English & Afrikaans & Xhosa
Free Wi-Fi
Internet available
Invoice provided
Elevator
Concierge service
Tour desk
Airport shuttle
On-site parking
Credit cards accepted
24-hour reception
Safety & Security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key-card access
In-room safe
Security alarm
Smoke alarms
Safety & Security
24-hour security
CCTV common areas
CCTV outside property
Fire extinguishers
Key-card access
Security alarm
Smoke alarms
In-room safe
Good to Know Before Staying at ONOMO
Check-in: From 14h00
Check-out: By 11h00
Parking: On-site self-parking at R120 per day; parking height restrictions apply.
Pets: Not permitted
Smoking: Non-smoking rooms/property areas
Payments: Major cards accepted
Children: Children of all ages welcome
Extra Beds: Not available
Cribs: Available subject to availability
Breakfast: Available at an additional charge
Pool: 06h00–21h00
Electric Vehicle Charging: Not available
Wi-Fi: Complimentary
Spa: Appointment required
Top Features & Facilities
Address
64 New Church Street, Tamboerskloof, City Centre
On-site self-parking is available for R120 per day.
Parking is private and reservation is not required according to the supplied booking information. Off-site/street parking is also available nearby.
Parking height restrictions apply. Charges and availability should still be confirmed before arrival, particularly for larger vehicles.
Opening Hours
| Monday – Sunday | |
| Reception | 24 hours |
| Housekeeping | Daily |
| Hustle & Flow Restaurant | 06h30–22h00 |
| Relax Spa | 09h00–20h00 |
Location Highlights
- Kloof Street: Short walk
- V&A Waterfront: 3.6 km
- Cape Town CBD: Nearby
- Cape Town International Airport: 19.8 km
- Table Mountain: 4.2 km
- Table Mountain Aerial Cableway: 4.2 km
- CTICC: 1.9 km
- Company's Garden: 0.6 km
- Long Street: Short walk
- Bree Street: Short walk
Check-in & Check-out
Check-in: From 14h00
Check-out: By 11h00
Stay Information
Child policy
Children of all ages are welcome. Children aged 12 and above are charged as adults. Cots are available on request, subject to availability.
Pets
Pets are not permitted.
Check-in Requirements
Guests must present photo identification and a credit card at check-in. Guests under 18 must check in with a parent or official guardian.
Payment & Cancellation
Cancellation and prepayment conditions vary according to the selected room rate. Check the conditions of your chosen rate when booking.
The Hotel at a Glance
201 Rooms
Contemporary Urban Hotel
Tamboerskloof / City Bowl
Hustle & Flow Restaurant
Free Wi-Fi
24-Hour Reception
Relax Spa
Outdoor Heated Pool
24-Hour Fitness Centre
On-Site Parking
On-Site Parking
Child Policy
Children of all ages are welcome. Children aged 17 and above are charged as adults. Cribs are available subject to availability. No extra beds are available.
Pets
Pets are not permitted.
Check-in Requirements
Guests may be required to provide government-issued photo identification and a payment card or deposit for incidental charges.
Payment & Cancellation
Payment and cancellation conditions vary according to the selected accommodation type and booking rate.
What To Expect
Related Listings
Cape Town 101 Rating
4.4 ★
Location
4.8 ★
Accommodation
4.3 ★
Dining
4.3 ★
Experience
4.5 ★
Value
4.2 ★
Itinerary Fit
4.8 ★
Cape Town 101 Review
Protea Hotel Fire & Ice! Cape Town is a strong fit for travellers who want to experience Cape Town from a central, energetic urban base rather than a resort environment. Its position between Tamboerskloof, Kloof Street, Bree Street and Long Street gives guests easy access to some of the city’s most useful dining, entertainment and cultural areas, while the V&A Waterfront, Table Mountain and Camps Bay remain accessible by a short drive.
The accommodation range is one of the hotel’s more useful strengths. Standard 19 m² rooms work well for shorter city stays, while the 22 m² larger rooms provide more breathing room and selected categories add Table Mountain views or a balcony. The bi-level lofts are particularly distinctive, offering 79–85 m² with separate living/dining areas and kitchenette facilities.
The hotel also offers a useful combination of pool, fitness centre, spa, restaurant and meeting facilities, meaning guests do not need to leave the property for every part of their stay. The trade-off is that this is a lively city hotel rather than a quiet luxury retreat, and standard rooms are relatively compact. Parking is available but charged separately, while the hotel itself sits in an urban environment where ride-hailing can be preferable for some evening journeys.
For Cape Town 101, its strongest positioning is as a central city base for travellers who want accommodation, dining, nightlife and major attractions within easy reach, with the lofts providing a particularly useful option for families, friends or longer stays.
Reviewed & experienced by Cape Town 101
Cape Town 101 visits selected accommodations to experience the property and provide an independent editorial perspective.
